Ex Baji FAQ — Answers to All Your Questions

Signing up at Ex Baji takes just 2 to 3 minutes. Enter your mobile number, verify via OTP, fill in your personal details, and set a password — your account is ready to go. For more details, registration page Go.

Only one account can be created per mobile number. Creating multiple accounts violates Ex Baji's terms and can result in all accounts being suspended and any deposited funds being forfeited.

You must be at least 18 years old to register on Ex Baji. Age verification is required during KYC. Any account found to belong to a minor will be closed immediately.

Login page Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Use the OTP to set a new password. The entire process takes under 2 minutes.

Yes, you can. Log in to your account and update your number from Profile Settings. Verification of the new number is mandatory. If you run into any issues, contact us at support@exbaji.ws.

Entering the wrong password 5 times will lock your account for 30 minutes. Wait 30 minutes and try again, or reset your password. If the lock was triggered by suspicious activity, please contact the support team.

Yes. As part of our responsible gambling commitment, you can request self-exclusion or permanent account closure at any time. For more information, visit the Responsible Gambling page or email us at support@exbaji.ws.

KYC must be completed before your first withdrawal. You'll need to submit photos of both sides of your National ID or passport. Verification is typically completed within 24 hours.

Ex Baji supports deposits via all major mobile banking services in Bangladesh, including bKash, Nagad, Rocket, and DBBL Mobile Banking. Bank transfers are also supported.

The minimum deposit at Ex Baji is ৳200. Limits may vary slightly by mobile banking method. For exact limits, Financial Transactions page View details.

Mobile banking deposits (bKash, Nagad, Rocket) are typically instant — funds are credited to your account within 1 to 5 minutes. Bank transfers may take between 15 and 30 minutes.

First, wait 30 minutes. If the funds still haven't arrived, email support@exbaji.ws with your transaction ID and a screenshot. We'll resolve the issue within 2 hours.

The maximum deposit limit depends on your payment method. The standard daily limit is generally ৳1,00,000, with higher limits available for VIP members. For details, On the Transactions page here.

Ex Baji does not charge any deposit fees. However, your mobile banking operator may apply a transfer charge in accordance with their own terms.

After registration, a welcome bonus of up to 100% is automatically applied to your first deposit. To view the bonus terms and details, Promotions page Go.

Withdrawals are typically processed within 15 minutes to 2 hours. Having your KYC verification completed speeds up the process. During peak times, it may take up to 24 hours.

The minimum withdrawal amount at Ex Baji is 500 BDT. You must complete KYC verification before making a withdrawal, and any bonus wagering requirements must also be met.

If your withdrawal is showing as pending, please be patient and wait at least 2 hours. If the issue persists, contact the support team with your transaction ID. An incomplete KYC verification can also hold up a withdrawal.

The daily withdrawal limit for standard members is ৳50,000. VIP members enjoy higher limits depending on their tier. For more details, visit the VIP page Go.

You can cancel a withdrawal while it is still being processed. Log in to your account, go to your transaction history, and cancel the pending request from there. Once the withdrawal has been processed, it cannot be cancelled.

Ex Baji generally does not charge withdrawal fees. However, fees imposed by payment gateways or mobile banking operators may apply in accordance with their own terms and conditions.

You can bet on more than 20 sports, including cricket, football, kabaddi, tennis, badminton, basketball, and volleyball. Both live betting and pre-match betting are available. Sports page View All

Live betting, or in-play betting, means placing bets while a match is in progress. Odds shift in real time based on how the game unfolds. Log in, head to the Sports section, and select the "Live" tab to bet on ongoing matches.

The minimum bet amount generally starts from ৳10, though limits may vary by market and event. The minimum and maximum limits are displayed on the bet slip.

In general, bets cannot be cancelled once confirmed. If an event is cancelled or postponed, your stake will be refunded. In some cases, you may be able to use the Cash Out feature to take a partial or full return before the event concludes.

Ex Baji primarily uses decimal odds. For example, odds of 1.80 means a BDT 100 bet returns BDT 180 if you win (a profit of BDT 80). For a detailed breakdown of odds, On the Betting Tips page Go.

Yes, you can bet on multiple matches at once through a parlay or accumulator bet. If all your predictions are correct, the payout can be substantial — but if even one leg loses, the entire bet is lost.

Cricket offers more than 30 betting markets, including match result, toss, top batter, top bowler, over/under runs, innings score, and wickets.

A welcome bonus of up to 100% is automatically added to your first deposit after registration. No code is required to claim the bonus. View the full terms at Promotions page।

No, bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you must place bets worth a set multiple of the bonus amount. Winnings from the bonus can only be withdrawn after the requirement is met.

Registered members receive daily and weekly cashback offers. Log in and check your dashboard to see active offers. Cashback is typically credited to your account every Monday morning.

Yes. When a friend registers using your referral link or code and makes their first deposit, you'll receive a referral bonus. To see the current referral offer, Promotions page Go.

Most bonuses are valid for 7 to 30 days. If the wagering requirement is not met within that period, the bonus will be forfeited. The specific validity period for each offer is stated in the offer details.

Once you've received a free bet, select "Use Free Bet" under the payment options on your bet slip. Note that the original free bet stake is deducted from your winnings — only the additional profit can be withdrawn.

Yes. Ex Baji uses SSL/TLS encryption. Your personal information, financial data, and login credentials are fully encrypted. Two-step verification adds an additional layer of security to your account.

Log in to your account, go to Security Settings, and enable "Two-Step Verification". You'll then receive an OTP on your mobile each time you log in. With this active, no one can access your account even if they know your password.

Never share your OTP or password with anyone — including someone claiming to be a support agent. Ex Baji will never ask for your OTP by phone or message. If you receive such a request, report it to support@exbaji.ws immediately.

KYC requires clear photos of both sides of your National ID or passport, along with a selfie. A recent utility bill or bank statement may also be needed as proof of address.

No. Ex Baji does not sell or share your personal information with any third parties. Your data is never disclosed except where required by law. Read more on our On the Privacy Policy page।

Change your password immediately and send full details to support@exbaji.ws. If needed, you can also request a temporary account suspension to prevent any further harm.

VIP points are automatically earned with every bet you place. Once you accumulate enough points, you move up to the next VIP tier — no separate application needed. For more details, VIP page here.

VIP members enjoy: higher withdrawal limits, exclusive cashback rates, a dedicated account manager, access to exclusive tournaments, and faster payout processing.

The Ex Baji VIP program has 5 tiers in total: Bronze, Silver, Gold, Platinum, and Diamond. Benefits increase progressively with each tier. Tier upgrade requirements VIP page More details available.

Yes, VIP points are generally valid for 12 months. Points may expire if there is no betting activity within that period. Stay active and your points will keep accumulating.

Yes, your tier may be reassessed if there isn't enough activity over a given period. Betting regularly is the key to maintaining and moving up your tier.